Draft for review. This template should be checked by RELLO’s legal counsel before publishing.
01
Who we are
RELLO (“RELLO,” “we,” “us”) is a marketing agency headquartered at 331 S Rio Grande St Ste 305, Salt Lake City, Utah 84107, with an office in Chicago, Illinois. This policy explains what personal information we collect through relloagency.com and how we use it.
02
Information we collect
Information you give us.
When you book a consultation or contact us, we collect your name, work email, company, website, industry, how you get customers today, and, if you choose to share it, a revenue range.
Information collected automatically.
When you visit the site, we and our service providers collect standard technical information such as IP address, browser type, device, pages viewed, referring page, and time on site, using cookies and similar technologies.
03
How we use it
To respond to your inquiry and prepare for a consultation, including reviewing your company’s public website and market.
To operate, secure, and improve the site, and to understand which content is useful.
To send you information you asked for. We don’t send marketing email unless you’ve opted in, and every message includes a way to unsubscribe.
To comply with legal obligations.
04
How we share it
We don’t sell your personal information. We share it only with service providers that help us run the business, such as hosting, analytics, CRM, and email tools, under contracts that limit how they can use it. We may also disclose information if required by law or in connection with a merger or acquisition.
from RELLO: list of service providers
05
Cookies and analytics
We use cookies to keep the site working, to measure traffic, and, if you allow it, to measure advertising. You can control cookies through your browser settings or our cookie banner. Blocking some cookies may affect how the site works.
from RELLO: analytics and ad platforms used
06
How long we keep it
We keep inquiry information for as long as needed to respond and to maintain our business records, and then delete or anonymize it.
from RELLO: retention period
07
Your choices and rights
Depending on where you live, including California and other US states, you may have the right to know what personal information we hold about you, to correct it, to delete it, and to opt out of certain uses. To make a request, contact us using the details below. We won’t discriminate against you for exercising these rights, and we may need to verify your identity before acting on a request.
08
Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is completely secure.
09
Children
The site is intended for business audiences and is not directed to children under 16. We don’t knowingly collect their personal information.
10
Changes to this policy
We may update this policy from time to time. When we do, we’ll change the effective date at the top of this page.
11
Contact us
Questions or requests about privacy can be sent to
privacy email from RELLO
, or by mail to RELLO, 331 S Rio Grande St Ste 305, Salt Lake City, Utah 84107.
