Methodology

How your demand system gets built, and keeps getting better.

The three steps of every engagement run on five stages, repeated as a loop. We learn your business before we design anything, build what your plan calls for, then run it and feed what we learn into the next round.

The loop Stage 05 restarts stage 01

Stage 02 of 05 · select a stage

Deep dive

We trace your real customers back to their first touch, audit every channel and calculate your true cost of acquisition.

You get You get a written diagnosis of what works, what doesn’t and where your opportunity is.
How long
6 Weeks
01
The five stages

You can review the work at the end of every stage.

The loop matters more than any single stage. Running your system is how it gets better.

01

Understand

What happens

We learn your company, who you serve, your unique value and where efficient acquisition actually lives, through interviews with your leadership, sales team and customers.

What you get

You get a shared, written picture of your business and your buyers.

How long

4-6 Weeks
02

Deep dive

What happens

We trace your real customers back to their first touch, audit every channel and calculate your true cost of acquisition.

What you get

You get a written diagnosis of what works, what doesn’t and where your opportunity is.

How long

4 to 12 Weeks
03

Design the system

What happens

We design your positioning, the parts of the system you need and the order to build them, based on what pays you back first.

What you get

You get a system plan in priority order, with the metrics we’ll be held to.

How long

3 Weeks
04

Build

What happens

We build what your plan calls for, including site, content, paid and outbound programs, CRM and reporting.

What you get

You get working infrastructure in market, reporting against pipeline.

How long

Depends on Engagement Size
05

Operate and compound

What happens

We run your system, measure it monthly and review it with you quarterly. What we learn restarts the loop.

What you get

You get pipeline that grows each quarter, and a plan that gets sharper.

How long

Ongoing
02
Why not campaigns

One-off campaigns start over. A system builds on itself.

When each campaign is planned on its own, what it learns leaves with it. A system keeps the messages that worked, the accounts that engaged and the channels that produced revenue, so your next program starts ahead.

03
The first 90 days

What you’ll see in your first quarter.

Days 1 to 30

Interviews and data

We interview your leadership, sales team and customers, and review your CRM, analytics and spend. You get a first read on where your customers really come from.

Days 31 to 60

Diagnosis and plan

You get a written diagnosis, positioning and a system plan in priority order, reviewed with your leadership team.

Days 61 to 90

First builds live

The first pieces of your system go live, reporting against pipeline from day one.

timeline and deliverables from RELLO

Let’s Talk

Tell us how you get customers today.

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How do you get customers today?
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